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brand
decides

who
leads

In health,

For health organizations, brand is a business problem. Treat it as one, and you build relevance instead of chasing it. Get it wrong, and the market moves on. Fast.

Brand foresight

See where your market is heading. Build the brand strategy to lead it.

Brand storytelling + Narrative strategy

Find the foundational story your whole organization can tell.

Brand marketing + Media activation

Strategy and creative from the same table. Every move earning its place.

Experience + Service design

Close the gap between what your brand promises and what people actually get.

Sales enablement

Give your sales team stories they can win with.

Strategic communications

Narrative discipline for the moments your brand can’t afford to compromise.

BRAND
SERVICE OFFERINGS

Consumers are treating healthcare like every other service they buy. And trust—the one asset health organizations have always been able to rely on—is now something they must actively defend.

 

A brand that leads in this environment isn’t a nice-to-have. It’s the difference between being the choice and being replaced. That’s what Langrand builds: the brand infrastructure that lets health organizations lead. Strategy, story, experience, sales and communications—all working as one coherent force. So your brand is built to lead the market, not explain itself to it.

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Healthcare is one of the last industries where “we’ve always done it this way” is still an acceptable business strategy.

That won’t hold. Retail-native competitors are entering the category with different playbooks.

Brands
we work with

A challenger positioning put this healthcare startup in a new bracket, securing $75M in funding.
A redesigned chemo day experience uncovered 60+ opportunities to improve care for patients.
How a bold brand action took wing, establishing Neste as the undisputed leader in sustainable aviation.

Results

Doing great work is never a solo act.

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“I don’t think a traditional agency could ever extract all the value they bring to clients, not just in ideas but in results.”

Sean Seitzinger

VP of Brand & Consumer Marketing, Kaiser Permanente

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“Langrand is unlike any agency we’ve worked with.”

Jessica Schafer

Former Staff VP, National Accounts Marketing, Anthem

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“Langrand completely revitalized our brand and created connections with an entirely new group of patients.”

Sean Burnett

Former VP of Marketing, HCA Houston Healthcare

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“We rely on Langrand’s customer experience strategy to navigate the complexities of the healthcare industry.”

Alison Melson

VP, Corporate Marketing, Arkansas Blue Cross and Blue Shield

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“‘We Live This’ embodies the true commitment of all the great staff at Harris Health.”

Olga Rodriguez

SVP, Corporate Communications

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“Centivo exists because the old health plan model isn’t working. The new brand makes that clearer.”

Ashok Subramanian

Founder & CEO, Centivo

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“Langrand has a great ability to deliver work that is provoking and emotionally engaging.”

Kristina Öström

Former Director Brand, Marketing & CX, Neste

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