Strategic communications
High-stakes
moments: handled.
A new CEO takes over. A regulator starts asking questions. A competitor makes a move that reshapes the market. A story breaks that puts your health organization in the spotlight for the wrong reasons.
These moments don’t wait. The pressure to say something competes with the risk of getting it wrong. And silence has its own cost.
Internally, your leaders aren’t aligned on the message. Externally, the story is already being told without you.
Executive reputation
Executive thought leadership platforms
Speeches, talking points + op-eds
Leader narrative development for high-stakes moments
Executive communications through change, ambiguity or scrutiny
Corporate messaging
Situation assessment + stakeholder mapping
Message platforms for major moments
Issues and reputation strategy
Stakeholder-specific communications
Discipline and credibility for the moments your organization can’t afford to get wrong.
“I don’t think a traditional agency could ever extract all the value they bring to clients, not just in ideas but in results.”
Sean Seitzinger
VP of Brand & Consumer Marketing, Kaiser Permanente
“Centivo exists because the old health plan model isn’t working. The new brand makes that clearer.”
Ashok Subramanian
Founder & CEO, Centivo
Improvement as “Employer of Choice”
5X
Improvement as “Employer of Choice”
5X
Improvement as “Employer of Choice”
ONE
Improvement as “Employer of Choice”
ONE
Funding milestone reached
$5M
Funding milestone reached
$5M
YOY revenue increase
11%+
YOY revenue increase
11%+
What our work moves
Doing great work is never a solo act.
What your organization says publicly and what individual leaders say personally should reinforce each other. When they don’t, the cracks show fast. Especially under scrutiny.
Our senior team partners directly with yours to bring clarity and discipline to both. That means aligning on what needs to be said, what needs to be held back—and how to deliver both with credibility—whether the audience is members, employers, brokers, policymakers, media or your own employees.
We aren’t a traditional media relations agency. We’re the strategic storytelling engine behind make-or-break communications. And our deep experience in healthcare means we can move as quickly as the moment requires.
The payoff: leadership speaks with confidence even when the situation is volatile, and your organization comes through difficult moments with its credibility intact. The way you handle this moment becomes the reason people trust you for the next one.
Clients
