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This is the creative think tank.

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Part agency. Part anything but.

We go beyond brand by helping organizations transform to match the pace of a rapidly changing world. The creative think tank is a new model of service that tackles challenges by twinning the industry expertise of an elite consulting firm with all the firepower of a full-service agency.

One team.

We're a team of pros from all walks of the industry, brought together to reshape markets with products and experiences that always put people first. For more than 20 years, our team has worked at the forefront of storytelling, design and health to move audiences and de-risk success in all the places it matters most.

Looking past 
the present.

What sets us apart is our foresight, an approach to solving problems and transforming industries by looking past the present and thinking boldly about a range of possible futures. Guided by a team of highly acclaimed and academically credentialed futurists, we build products and systems that don’t just respond to the future. We shape it.

Have what it takes?

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Here to help companies at big moments.

We work with clients to solve complex problems by reimagining the power of brand, connecting to audiences through human-first experiences and transforming organizations to meet the future before it arrives.

Decode

the future + unlock opportunities

Evolve

business models + create new ones

Turn

complex challenges into advantages

Transform

bold ideas into reality

Map

customer journey touchpoints

Design

best-in-class service models

Enhance

digital + in-person experiences

Improve

engagement, satisfaction + loyalty

Refresh

a legacy brand

Boost

your value proposition

Launch

integrated marketing campaigns

Refine

a targeted digital strategy

WHO we work with

Langrand Studio
Langrand Studio

Our people

Spencer Strickland

VP, Creative

Spencer Strickland leads the Creative practice at Langrand, where he oversees the agency’s visionary storytelling, thoughtful design and award-winning campaign work. A passionate leader, he inspires client teams and his own to push beyond the expected and create the new, bringing brands to life in ways that feel grounded, human and true.
Caroline Garry

VP, Strategy + Design

Caroline Garry is fueled by finding solutions at the intersection of design and health. In her role as VP, Strategy and Design, she helps leading organizations overcome chaos and complexity through innovative, human-centered solutions. Read more
Natalie Vuckovic

Chief of Staff

Natalie Vuckovic oversees all agency operations as Langrand’s Chief of Staff. In addition to mastering the “business of the business,” she is a champion of agency culture who builds and nurtures cross-functional teams to help create an environment where all Langranders can do their best work. Prior to joining Langrand, Natalie enjoyed a twenty-year career leading growth initiatives in the nonprofit sector. She has a strong foundation in community engagement.
Andrew Gibson

VP, Strategy + Brand

Andrew Gibson is an experienced branding and marketing leader who believes that even in a changing, digital-led world, brand still holds the keys to the kingdom. Through his role as VP, Strategy and Brand, he helps organizations leverage brand and business strategy to stand out, find new opportunities and define clear futures, emphasizing curiosity, creative approaches and a deep focus on the customer.
Denise Worrell

Principal, Innovation + Transformation

Denise Worrell is deeply passionate about solving complex problems and shaping the future, bringing a unique blend of innovation, foresight, design, strategy and healthcare expertise. As head of the Innovation and Transformation practice, she helps leading organizations navigate uncertainty and forge new paths to future success. Read more
Rochelle Mintz

VP, Client Services

Rochelle Mintz is fiercely relationship-driven and believes great work happens when people work great together. She has more than 25 years of corporate and agency experience building long-lasting relationships with Fortune 500 clients in both the B2C and B2B space. As VP, Client Services for Langrand, Rochelle oversees the client experience agency-wide with an eye on ROI—and return on expectation—for our clients.
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Shannon Langrand

Founder, CEO

Shannon is dedicated to using strategy as a powerful tool to help organizations navigate uncertain futures. Since founding Langrand more than two decades ago, she has worked with senior leaders at Fortune 50 companies, category disruptors and the public sector on new ways to innovate and solve problems in the face of change. Read more
Leadership

Meet our fearless leaders, a tight-knit brain trust of subject-matter experts and industry pros.

Team leads

Director, Foresight + Innovation Design

Heather Benoit

Account Director

Jacki Camarillo

Creative Director

Jesse Cruze

Strategy Director

Kim Erickson

Creative Director

David Harvey

Director, Strategic Design

Crystal Jackson

Director, Media

Kenwin Lockhart

Design Director

Shane Pendergrass

Account Director

Miguel Sanchez

Associate Director, Strategy Initiatives

Danuta Syska

Senior Director, Health System Strategy

Jennifer Teed

Team

Graphic Designer

Benjamin Alcaraz

Account Executive

Trey Alvarez

Copywriter

Karina Arnold

Art Director

Rob Atherton

Account Supervisor

Katie Belanger

Production Artist

Quarn Corley

Senior Experience Strategist

Mary Doeling

Chief Administrative Officer + General Counsel

Matthew Emal

Senior Copywriter

Molly Gardner

Accounting Manager

Ann Gerhart

Senior Producer

Monica Haddow

Digital Marketing Manager

Garret Heinrich

Digital Specialist

Jennifer Hernandez

Account Manager

Yvette Infante

Account Supervisor

Cheyanne Madrigali

Account Executive

Brittany Mitchell

Art Director

Thomas Moczygemba

Experience + Service Designer

Jessica Murray

Senior Account Manager

Jessica Neidhart

Senior Service Designer + Strategist

Nirali Oza

Strategic Futures Lead

Tom Rau

Creative Resource Manager

Sarafina Riskind

Studio Manager

Cathy Rivera

Account Manager

Denise Seidel

Account Executive

Aurora Silva

Senior Graphic Designer

Arief Stark

Senior Production Manager

Nancy Tippy

Deputy Chief of Staff

Kendall Tooker

HR Manager

Diane Tucker

IT Manager

Armand Williams

Account Executive

Miranda Wyatt

Langrand team

We’re a team of realists who resist conventional thinking, united by the drive to make a better future.

Featured: Muse by Clios
A quick hit with Spencer Strickland on the evolving language of health brands and what drives meaningful work
Featured: Design Rush
Sensory Branding: A B2B Must for Gen Z Buyers
Featured: AdWeek
This Creative Director Finds Zen in Rebuilding Vehicles
Featured: OwnIT Podcast
How Shannon Langrand Owns It
Featured: Fast Company
The future won’t follow your roadmap—here’s how to lead anyway
Featured: Campaign
Question of the Week: Is now the time for indies?
Featured: Media Village
Healthcare’s “NEW” Creative Frontier: Redesigning Trust
Featured: Campaign
22 years and more to come
New @ Langrand
Langrand welcomes Aurora Silva

LATELY @Langrand

Doing great work is never a solo act.

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