“A problem is a chance for you to do your best.”
Our Account Managers are smooth operators. They’re closely attuned to the beat of the agency and they keep our workflow moving in time.
When projects come through the agency, it’s your mission to translate client needs into opportunities for your team to shine.
Become familiar with the client's product, company culture and competition
Discuss project requirements with the client and compile contextual details
Own/manage projects and/or workstreams
Negotiate project details, schedules and deadlines with clients and agency staff
Develop, present and track estimates to clients for approval
Keep supervisors and directors informed and involved in client activities
Develop and execute project timelines
Coordinate work between internal departments
Prioritize project tasks to efficiently meet deadlines
Manage project costs and prepare client billing and forecasts
Create weekly status reports and meeting recaps
Open jobs and complete project/creative briefs
Recognize client needs and ensure client satisfaction
Build lasting client relationships based on achieving business objectives
Review all materials prior to client presentation
Ensure quality work, especially under pressure
Anticipate potential problems and present alternative solutions
3-5 years in Account Service or Brand Management
Bachelors degree in Advertising, Marketing or related field
B2B and B2C experience preferred
Confident communicator, strategic, articulate, proactive and excellent presenter
Comprehensive medical, dental, vision, voluntary long-term and short-term disability and voluntary life/AD&D
401(k)
15 days paid time off (PTO) for vacation days
10 paid holidays
Your birthday off (it’s on the house) plus $150 gift card to make your day more special!
Studio lunches + Summer Friday hours
Hybrid and/or remote work friendly environment
Flexible opportunities for training and development
Discretionary annual bonus